Using the Videos:

How do I access the videos after purchase?

Once you complete your purchase, you will receive an email with a link to access the videos. You can also log in to your RUM SANDS account and navigate to the "My Courses" or "My Library" section to find your purchased content.

Can I download the videos?

Currently, our videos are available for streaming only. We do not offer download options to ensure that content is used in accordance with licensing agreements and to protect intellectual property.

Can I watch the videos on multiple devices?

Yes, our videos are compatible with most devices, including computers, tablets, and smartphones. You can stream content from any device with an internet connection.

Can I watch the videos on any device?

Yes, our videos are compatible with most devices, including computers, tablets, and smartphones. You can stream the videos using popular web browsers or our mobile app.

Are the videos downloadable?

Videos are available for streaming only. We do not offer downloads to ensure that the content is used in accordance with our licensing agreements and to protect intellectual property.

Buying the Videos:

How do I purchase a video?

To purchase a video, browse our catalog, select the video you’re interested in, and click the "Buy Now" button. Follow the prompts to complete your payment through our secure checkout process.

What payment methods do you accept?

We accept major credit cards, debit cards, and PayPal. Payment information is processed securely through our payment processor.

Is there a refund policy?

We offer refunds under certain conditions. If you encounter any issues with the content or if it does not meet your expectations, please contact our support team within [number] days of purchase to request a refund.

Can I preview the video before purchasing?

Yes, we provide video previews or sample clips on our platform to give you an idea of the content before you make a purchase.

Are there any discounts or promotions available?

We occasionally offer discounts and promotions. To stay updated on our latest offers, sign up for our newsletter or follow us on social media.

Can I purchase a video as a gift?

Yes, you can purchase videos as gifts. During the checkout process, select the "Gift" option and provide the recipient’s details. They will receive an email with instructions on how to access the video.

Do you offer bulk purchase options or educational licenses?

Yes, we offer bulk purchase options and educational licenses for institutions. Contact our sales team at sales@rumsands.com for more information and to discuss your requirements.

What happens if I forget my password?

If you forget your password, use the "Forgot Password" link on the login page to reset it. Follow the instructions sent to your email to create a new password.