2. Content
2.1 Intellectual Property
All content, including courses, videos, materials, and platform design, is the property of RUM SANDS or its licensors and is protected by copyright laws. Use is limited to personal, non-commercial purposes.
2.2 User-Generated Content
By uploading content, you grant us a worldwide, non-exclusive license to use, display, and distribute it. You are responsible for ensuring your content is legal, original, and does not violate third-party rights.
2.3 Content Restrictions
Do not upload illegal, offensive, infringing, or harmful content. We reserve the right to remove violations and suspend accounts.
2.4 License Grant
Upon payment, we grant you a limited, non-transferable license to access purchased content for personal use. This license does not permit redistribution or commercial use.
3. Payment and Refunds
3.1 Subscription Fees
Access to premium content requires payment. Fees are non-refundable unless a verified technical issue prevents access. All prices are in JOD unless specified otherwise.
3.2 Payment Processing
Payments are securely processed via our trusted gateway HyperPay, which complies with PCI DSS standards and local banking regulations in Jordan. We do not store any payment data on our servers.
3.3 Refund Conditions
- Refunds are granted only for verified technical issues that prevent access to purchased content
- Requests must be submitted within 7 calendar days of purchase to support@rumsands.com with evidence
- Refunds are processed for the net amount after deducting applicable transaction fees
- Processing may take up to 14 business days depending on the bank or card issuer
- Subscription cancellations stop future billing but do not refund the current period
- Refunds are not issued for change of mind, accidental purchases, or accessed content
See our Refund and Cancellation Policy for full details.
4. Privacy and Data Protection
We collect and use personal data as described in our Privacy Policy. By using our services, you consent to our data practices.
5. Limitation of Liability
RUM SANDS is not liable for indirect, incidental, or consequential damages arising from your use of the platform. Our total liability is limited to the amount paid for the affected service in the six months preceding the claim.
6. Indemnification
You agree to indemnify and hold harmless RUM SANDS, its officers, and employees from any claims, damages, or expenses arising from your use of the platform or violation of these Terms.
7. Termination
We may suspend or terminate access at any time if you violate these Terms, harm the platform, or engage in activities that may damage our reputation or users.
7.1 Effect of Termination
Upon termination, your right to access the platform and content ceases immediately. Provisions regarding intellectual property, limitations of liability, and indemnification survive termination.
8. Changes to These Terms
We may update these Terms. Continued use after changes indicates acceptance. Material changes will be notified via email or platform notification.
9. Governing Law and Dispute Resolution
These Terms are governed by the laws of the Hashemite Kingdom of Jordan. Disputes shall be resolved in the competent courts of Amman, Jordan. We encourage you to contact us first at support@rumsands.com to resolve any issues amicably.
10. Contact Us
RUM SANDS Academy
📧 Email: support@rumsands.com
📞 Phone: +962795136777
📍 Location: Amman, Jordan
Thank you for choosing RUM SANDS Academy!